Refund & Cancellation Policy
Last updated 3 September 2026
14-day money-back guarantee
This policy is issued by Reagan Kenneth Richey, the seller of SAVANTSTOX Pro, operating under the trading name Savantstox. If Pro isn't right for you, email hello@savantstox.com within 14 days of your first payment and we will refund it in full — no questions asked.
Renewals
Pro renews automatically each month at $5. If a renewal charge catches you by surprise, contact us within 7 days of the charge and we will refund that month provided the account has not made heavy use of Pro features in the new billing period.
Cancelling
You can cancel any time from Settings → Billing, which opens the secure billing portal run by Paddle, our payment provider. Cancelling stops future charges immediately; your Pro features stay active until the end of the period you've already paid for. We do not pro-rate partial months outside the cases above.
Statutory rights
Nothing here limits consumer rights you have by law, including EU/UK rights of withdrawal. Paddle.com is the Merchant of Record for all our orders, handles customer service inquiries and returns, and refunds are returned to the original payment method, typically within 5–10 business days.
How to request a refund
Request a refund through our payment provider at paddle.net using the email you purchased with, or email hello@savantstox.com with the date of the charge. We reply within 2 business days.